Scalpear Support
Questions about setup, settings, your licence or your order? Find a quick answer below, or send the Scalpear team a message.
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FAQ
About Scalpear V2, your licence, and trading gold with an Expert Advisor.
Scalpear V2 is an automated Expert Advisor for MetaTrader 4 and 5 that trades XAUUSD (gold) only.
You get a PDF setup guide and step-by-step video installation with your download. Gold Live also includes a full guide covering installation, activation, backtesting and VPS connection, plus three short video tutorials.
Yes, and we recommend it. The Gold Live guide shows you how to backtest in MetaTrader's strategy tester. You can also read our published 2020–2024 backtest report.
The EA only trades while MetaTrader is running. A VPS keeps it online without your own computer, and the Gold Live guide shows you how to connect one.
Any MetaTrader 4 or 5 broker that offers XAUUSD. You can use your current broker. Brokers our users choose include IC Markets, FP Markets and Exclusive Markets.
Spreads and execution differ between brokers, so test on demo with your broker first.
Some links are referral links. We may earn a commission at no extra cost to you.Start with our free Forex ebook, then these resources:
Whatever you learn, practise on a demo account before trading live.
Yes. Gold Live is a one-time payment of $170, with no monthly fees or subscriptions. Future software updates are free.
Immediately. All products are digital and available as soon as your order is complete.
Yes. All major credit and debit cards are accepted, and payments are processed securely by Stripe.
Gold Live includes one live account licence and unlimited demo accounts. The free demo works on unlimited demo accounts.
You can request a refund within 30 days of your order, provided you've followed the steps in our disclaimer.
Not at the moment. The Complete Forex Trading Ebook is a bonus with Gold Live. You can download our free Forex ebook anytime.
Typically around one trade per day, depending on market conditions. On average that's 4–6 trades per week. Some days it won't trade at all, by design.
Yes, on every trade, visible in your terminal. Scalpear follows the trend and never uses martingale.
XAUUSD (gold) only. Gold was the strongest performer in our backtests, so the strategy is focused there.
The default is 1% of equity per trade, and we advise never going above 3%. Use our risk calculator to see how a losing streak affects your account at different risk levels.
We don't make predictions or promises about returns. Results depend on market conditions, your broker, how you use the software and the risk you choose, and there will be losing periods.
You can review our published backtest, explore realistic ranges in the risk calculator, and test Scalpear on a free demo before deciding. See our disclaimer.
No matching questions. Send us a message and we'll help.
Still deciding?
Run Scalpear on a demo account with your own broker and watch how it trades before you commit to anything.
