01Agreement to these terms
These Terms of Service ("Terms") govern your use of scalpear.com, the free Scalpear demo, the Scalpear Gold Live licence and any related materials and services (together, the "Services").
By using the website, downloading the demo or completing a purchase, you agree to these Terms. Our Disclaimer & Risk Disclosure forms part of these Terms, and our Privacy Policy explains how we handle your personal data. If you don't agree, please don't use the Services.
02Who we are
The Services are provided by Scalpear ("Scalpear", "we", "us"), operator of scalpear.com. You can contact us at scalpear@gmail.com or through our support page.
03Eligibility
You must be at least 18 years old, or the age of majority where you live if higher, and legally able to enter into a binding contract. You are responsible for making sure that using the Services, and trading leveraged products, is legal where you live.
04Our products
- Free Demo: the Scalpear V2 Expert Advisor ("EA") for MetaTrader 4 and 5, for use on demo accounts only, provided free of charge in exchange for your email address.
- Gold Live: a licence to use the Scalpear V2 EA on one live trading account and unlimited demo accounts, together with software updates, support and the bonus materials described on our pricing page.
- Bonus materials: the Complete Forex Trading Ebook, the setup and activation guide and the video tutorials included with Gold Live.
Product descriptions, specifications and backtest information on our website describe how the software is designed to work. They are not a promise of any trading result.
05Your licence
The EA is licensed, not sold. Subject to these Terms and, for Gold Live, payment of the price, we grant you a personal, non-exclusive, non-transferable licence to install and use the EA in MetaTrader 4 and/or MetaTrader 5 for your own trading:
- Free Demo: on any number of demo accounts.
- Gold Live: on one live trading account that you own or control, plus any number of demo accounts.
If you'd like to change the live account linked to your licence, or need more live accounts, please contact support.
06Licence restrictions
Unless we agree otherwise in writing, you must not:
- Share, sell, resell, rent, lend, sublicense or distribute the EA, its files, licence or activation details, or the bonus materials
- Use the EA on more live accounts than your licence allows, or manage other people's accounts with it
- Copy, modify, decompile, disassemble or reverse engineer the EA, except where the law expressly allows this
- Remove or bypass any licence protection, account restriction or proprietary notice
- Publish or share the ebook, guides or videos, or use them to create a competing product
- Use the EA or the Services for any unlawful purpose
07Prices & payment
Prices are shown in US dollars on our website. Gold Live is a one-time payment, with no subscription or monthly fees. Any applicable taxes are calculated and shown at checkout.
Payments are processed securely by Stripe, and you also agree to Stripe's terms when paying. We may change our prices at any time, but changes don't affect orders already completed.
08Delivery
All products are digital. The demo is sent to the email address you provide, and Gold Live is made available immediately after your payment is confirmed. Please make sure your email address is correct, and check your spam folder. If you haven't received your order, contact support and we'll help.
09Withdrawal & refunds
Right of withdrawal (EU and UK consumers)
Because Gold Live is digital content supplied immediately, when you complete your purchase you ask us to begin delivery straight away and acknowledge that, once delivery has begun, you lose the statutory 14-day right of withdrawal, to the extent permitted by law.
Our 30-day refund policy
In addition to any statutory rights, we offer a voluntary refund within 30 days of purchase if you:
- Provide an installation recordshowing how Scalpear V2 was installed on your MetaTrader platform.
- Used the recommended settingsexactly as set out in our setup guide.
- Request the refund within 30 daysthrough our support page, with the reason for your request.
Requests are reviewed individually. Trading losses alone are not grounds for a refund. When a refund is approved, your licence ends and you must stop using and delete the EA and bonus materials. Nothing in this section affects your statutory rights, including your rights if the digital content is faulty or not as described.
10Updates
Gold Live includes free updates to Scalpear V2 for as long as we continue to develop and support Scalpear V2. Updates may fix issues, improve performance, or change features and default settings. We'll describe significant changes when we release an update.
A future major product, such as a new version released as a separate product, may be offered separately. We'll keep supplying updates needed to keep your licensed version working as described, as required by law.
We can't guarantee compatibility with every future MetaTrader build, broker or operating system, but we will make reasonable efforts to maintain it.
11Support
We provide support through our support page and by email, and Gold Live customers receive priority. Support covers installation, activation, EA settings and licence questions. It doesn't cover personal trading or investment advice, or issues caused by your broker, VPS, computer or third-party software, though we'll always try to point you in the right direction. We aim to reply as quickly as we can, but response times aren't guaranteed.
12Brokers & third-party platforms
The EA runs on MetaTrader, which is provided by MetaQuotes Ltd, and trades through your own broker account. You may also choose to use a VPS. These are third-party services with their own terms, and we don't control them. We are not responsible for their availability, pricing, execution, security or actions, or for any changes they make that affect how the EA works.
13Your responsibilities
You agree to:
- Keep your licence details, broker logins and devices secure, and never share your broker or trading account password with anyone, including us
- Choose your broker, account type and risk settings carefully, and test on a demo account before trading live
- Monitor your account and the EA regularly
- Give us accurate information when ordering or contacting support
- Comply with all laws that apply to you, including tax obligations
14Acceptable use of the website
When using scalpear.com, you must not misuse it. This includes attempting to gain unauthorised access, interfering with its security or performance, using bots or scrapers without permission, sending spam or malicious content through our forms, or impersonating anyone.
15Intellectual property
The Scalpear EA, its source code, the Scalpear name and logo, the website and all content, including text, graphics, the ebook, guides and videos, belong to Scalpear or its licensors and are protected by copyright and other intellectual property laws. These Terms give you only the licence described in section 5, and all other rights are reserved.
MetaTrader is a trademark of MetaQuotes Ltd. Other product and company names are trademarks of their respective owners.
16Trading risk & no advice
Trading forex and gold on margin carries a high level of risk, and you could lose some or all of your capital. Scalpear is software, not financial advice, and we do not guarantee any profit or result. You are solely responsible for your trading decisions and outcomes. Please read our full Disclaimer & Risk Disclosure.
17Warranties
We will supply the EA with reasonable care and skill, and as described on our website. Apart from that, and to the fullest extent permitted by law, the Services are provided "as is" and "as available", without other warranties, express or implied. We don't warrant that the EA will be error-free, uninterrupted, or produce any particular trading result.
This doesn't limit any statutory rights you have as a consumer, including your rights under EU law regarding the conformity of digital content.
18Limitation of liability
To the fullest extent permitted by law, we are not liable for any trading losses, lost profits, loss of data, or indirect or consequential losses arising from your use of, or inability to use, the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us for the licence concerned.
Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited or excluded by law.
19Indemnity
To the extent permitted by law, you agree to compensate us for reasonable losses and costs, including reasonable legal fees, that result from your breach of these Terms, in particular unauthorised sharing, resale or distribution of the EA or bonus materials.
20Suspension & termination
You can stop using the Services at any time. We may suspend or end your licence if you materially breach these Terms, for example by sharing or reselling the EA, and we will tell you why where we reasonably can. We may also temporarily restrict access to the website for security or maintenance.
If your licence ends, you must stop using the EA and delete all copies, including the bonus materials. Sections that by their nature should continue, such as intellectual property, limitation of liability and governing law, continue to apply.
21Changes to these terms
We may update these Terms from time to time, for example to reflect changes to our products or the law. The "Last updated" date shows the current version, and we'll tell you about significant changes by email or with a notice on the website. The Terms in force when you made your purchase apply to that purchase, unless a change is required by law.
22Governing law & disputes
These Terms are governed by the laws of Greece. If you are a consumer, you also keep the protection of any mandatory laws of the country where you live.
If you have a problem, please contact us first. Most issues can be resolved quickly and informally. If we can't resolve it, disputes will be handled by the competent courts of Greece, although consumers may also bring proceedings in the courts of their country of residence.
23General
- Entire agreement: these Terms, the Disclaimer and the Privacy Policy are the whole agreement between you and us about the Services.
- Severability: if any part of these Terms is found unenforceable, the rest remains in effect.
- No waiver: if we don't enforce a right immediately, we can still enforce it later.
- Transfer: you may not transfer your rights under these Terms without our consent. We may transfer ours, for example if the business is sold, without reducing your rights.
- Events outside our control: we are not responsible for delays or failures caused by events beyond our reasonable control.
- Language: these Terms are written in English. If they are translated, the English version prevails to the extent permitted by law.
24Contact
Questions about these Terms? Email scalpear@gmail.com or use our support page.
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